{"id":296,"date":"2026-03-27T11:56:26","date_gmt":"2026-03-27T11:56:26","guid":{"rendered":"https:\/\/support.insight.oup.com\/?p=296"},"modified":"2026-05-12T16:59:56","modified_gmt":"2026-05-12T16:59:56","slug":"refund","status":"publish","type":"post","link":"https:\/\/support.insight.oup.com\/de\/student-support\/refund\/","title":{"rendered":"Can I receive a refund for my purchase of an Oxford Insight course?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Oxford University Press does not offer refunds on digital products. Every course offers a 14-day grace period during which you can use the course materials and decide whether to purchase full access.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe your case merits special consideration, please <a href=\"https:\/\/support.learninglink.oup.com\/s\/contactsupport\"><\/a><a href=\"https:\/\/oxfordinsight.oup.com\/tech-support-ticket\/\"><\/a><a href=\"https:\/\/oxfordinsight.oup.com\/tech-support-ticket\/\"><\/a><a href=\"https:\/\/oxfordinsight.oup.com\/tech-support-ticket\/\"><\/a><a href=\"https:\/\/support.insight.oup.com\/contact-us\/\" data-type=\"page\" data-id=\"667\">Contact Us<\/a>. Be sure to include the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reason for the refund request<\/li>\n\n\n\n<li>Product details (author\/title\/edition)<\/li>\n\n\n\n<li>Purchase location + proof (e.g., receipt)<\/li>\n\n\n\n<li>Name\/email used for purchase (include PayPal email if used)<\/li>\n\n\n\n<li>Proof of dropped course (if applicable)<\/li>\n\n\n\n<li>Proof of duplicate purchase (if applicable)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive this information, we will review your request.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Oxford University Press does not offer refunds on digital products. Every course offers a 14-day grace period during which you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17,4],"tags":[41],"class_list":["post-296","post","type-post","status-publish","format-standard","hentry","category-registration-access","category-student-support","tag-purchase-access"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"de","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.insight.oup.com\/de\/wp-json\/wp\/v2\/posts\/296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.insight.oup.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.insight.oup.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.insight.oup.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.insight.oup.com\/de\/wp-json\/wp\/v2\/comments?post=296"}],"version-history":[{"count":0,"href":"https:\/\/support.insight.oup.com\/de\/wp-json\/wp\/v2\/posts\/296\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.insight.oup.com\/de\/wp-json\/wp\/v2\/media?parent=296"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.insight.oup.com\/de\/wp-json\/wp\/v2\/categories?post=296"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.insight.oup.com\/de\/wp-json\/wp\/v2\/tags?post=296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}