{"id":274,"date":"2026-03-27T11:36:08","date_gmt":"2026-03-27T11:36:08","guid":{"rendered":"https:\/\/support.insight.oup.com\/?p=274"},"modified":"2026-05-12T16:48:49","modified_gmt":"2026-05-12T16:48:49","slug":"access-resource-problems","status":"publish","type":"post","link":"https:\/\/support.insight.oup.com\/fr\/instructor-support\/access-resource-problems\/","title":{"rendered":"How do I fix access problems when trying to open a resource in my Insight course?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you&#8217;re having trouble accessing content, try these steps:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In most browsers:<\/strong><br>Go to your browser\u2019s privacy settings and <strong>allow third-party cookies<\/strong>. Use the links below for step-by-step instructions.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.google.com\/chrome\/answer\/95647?hl=en&amp;co=GENIE.Platform%3DDesktop\">Chrome<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/third-party-cookies-firefox-tracking-protection\">Firefox<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.google.com\/search?q=how+to+enable+third-party+cookies+in+the+Safari+browser\">Safari<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d#:~:text=and%20login%20information.-,Open%20Edge%20browser%2C%20select%20Settings%20and%20more%20in%20the%20upper,recommended)%20to%20allow%20all%20cookies.\">Edge<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>On Apple devices (Mac &amp; iPhone\/iPad):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mac:<\/strong><br>Open Safari \u2192 Preferences \u2192 Privacy \u2192 Turn off \u201cPrevent Cross-Site Tracking\u201d \u2192 Reload page<\/li>\n\n\n\n<li><strong>iPhone\/iPad:<\/strong><br>Settings \u2192 Safari \u2192 Privacy &amp; Security \u2192 Turn off \u201cPrevent Cross-Site Tracking\u201d \u2192 Reload page<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> You may need to turn this off again after an iOS update.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Need further help?<\/strong> <a href=\"https:\/\/support.learninglink.oup.com\/s\/contactsupport\"><\/a><a href=\"https:\/\/oxfordinsight.oup.com\/tech-support-ticket\/\">Contact&nbsp;Us<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re having trouble accessing content, try these steps: In most browsers:Go to your browser\u2019s privacy settings and allow third-party [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19,2,13],"tags":[52,33,30],"class_list":["post-274","post","type-post","status-publish","format-standard","hentry","category-course-setup-management","category-instructor-support","category-troubleshooting","tag-course-availability","tag-enrollment","tag-onboarding"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"fr","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.insight.oup.com\/fr\/wp-json\/wp\/v2\/posts\/274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.insight.oup.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.insight.oup.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.insight.oup.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.insight.oup.com\/fr\/wp-json\/wp\/v2\/comments?post=274"}],"version-history":[{"count":0,"href":"https:\/\/support.insight.oup.com\/fr\/wp-json\/wp\/v2\/posts\/274\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.insight.oup.com\/fr\/wp-json\/wp\/v2\/media?parent=274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.insight.oup.com\/fr\/wp-json\/wp\/v2\/categories?post=274"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.insight.oup.com\/fr\/wp-json\/wp\/v2\/tags?post=274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}