{"id":403,"date":"2026-04-20T22:11:30","date_gmt":"2026-04-20T22:11:30","guid":{"rendered":"https:\/\/support.insight.oup.com\/?p=403"},"modified":"2026-05-12T16:55:08","modified_gmt":"2026-05-12T16:55:08","slug":"missing-purchase-first-day","status":"publish","type":"post","link":"https:\/\/support.insight.oup.com\/ru\/student-support\/missing-purchase-first-day\/","title":{"rendered":"I don\u2019t see my purchase in my virtual bookshelf\/library\u2014where is my book?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Oxford Insight titles are only available on the Oxford Insight platform. If you are opted-in to an Affordability Program at your school, you may still need to redeem an access code to access the Oxford Insight materials (including the e-book) associated with your title. In those cases, you will retrieve this code from within your e-book vendor&#8217;s platform. Typically, your e-book can be found via a My Course Materials or a virtual bookshelf via the bookstore website or within your LMS.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Copy that code and enter it at the paywall, which can be accessed at any time during your 14-day trial period by clicking the \u201cRedeem\/Buy Now\u201d button on your My Courses homepage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Need further help? <\/strong><a href=\"https:\/\/oxfordinsight.oup.com\/tech-support-ticket\/\" data-type=\"link\" data-id=\"https:\/\/oxfordinsight.oup.com\/tech-support-ticket\/\"><\/a><a href=\"https:\/\/oxfordinsight.oup.com\/tech-support-ticket\/\"><a href=\"https:\/\/support.insight.oup.com\/contact-us\/\" data-type=\"page\" data-id=\"667\">Contact Us<\/a><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Oxford Insight titles are only available on the Oxford Insight platform. If you are opted-in to an Affordability Program at [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"footnotes":""},"categories":[17,4,13],"tags":[38,37],"class_list":["post-403","post","type-post","status-publish","format-standard","hentry","category-registration-access","category-student-support","category-troubleshooting","tag-errors","tag-first-day-access"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"ru","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/support.insight.oup.com\/ru\/wp-json\/wp\/v2\/posts\/403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.insight.oup.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.insight.oup.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.insight.oup.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.insight.oup.com\/ru\/wp-json\/wp\/v2\/comments?post=403"}],"version-history":[{"count":0,"href":"https:\/\/support.insight.oup.com\/ru\/wp-json\/wp\/v2\/posts\/403\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.insight.oup.com\/ru\/wp-json\/wp\/v2\/media?parent=403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.insight.oup.com\/ru\/wp-json\/wp\/v2\/categories?post=403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.insight.oup.com\/ru\/wp-json\/wp\/v2\/tags?post=403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}