edsupport – Page 9 – Oxford Insight Support

Articles by: edsupport

My access code is invalid—how can I get a working one or proceed without it?
My account has been locked due to multiple failed login attempts. Can you help me unlock my account?
My grades are not syncing with my course’s gradebook, though I’ve completed the assessment. How can that be corrected?
My Insight assignment settings don’t match my instructor’s course policy (e.g., late work handling)—who can adjust this?
My institution uses an Affordability Program—how are students authenticated (do they need codes)?
My institution uses an Affordability Program—where is my access code, and do I still need one?
My students are not able to access my course. How do I open it?
The site says my code was already redeemed—how do I access the content?
There are too many items appearing in my LMS gradebook. How do I reduce the number of assignments shown?
There seems to be an issue with the integration of the LTI tool in my LMS/VLE. It won’t let me add resources/there’s an unexpected error. How can I resolve this?