When a due date has passed on an Insight assignment, the Insight Gradebook displays a zero for that assignment for any student who has not yet submitted. These automatically-displayed zeroes DO NOT sync to the LMS/VLE gradebook automatically. (This is because automatic sync happens only when a submission is received from a student, and in the case of a zero for a missing submission, there is no actual submission.)
To account for this, it is recommended that you set your LMS gradebook to automatically apply a zero for missing submissions. This setting can be applied as follows in the different LMSs:
- Canvas: Grades -> Gradebook Settings -> Automatically apply grade for missing submissions
- Blackboard: Gradebook -> Gradebook Settings -> Assign automatic zeros for past due work
- D2L/Brightspace: Grades -> Settings -> Calculation Options -> Automatic Zero for Missing Submissions
- Moodle: Varies across different versions of Moodle. Please check with your Moodle Administrator about how to set a missing submission policy for your course.
If for any reason you are not seeing the correct zero values in your LMS gradebook, you can perform a manual grade sync as follows:
- Go to Instructor Tools -> LTI Sync Manager.
- Select all assignments, then click “Next.”
- Select all students, then click “Next.”
- Click to confirm and proceed with the sync.
- Allow the sync to finish before you close the window or navigate away.
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