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AI Study Assistant

  • What is the AI Study Assistant?
  • What can I do with the AI Study Assistant?
  • How does the AI Study Assistant work?
  • Can the AI Study Assistant be used to search the web?
  • Do all Oxford Insight users have access to the AI Study Assistant?
  • How should I access the AI Study Assistant?
  • What makes a good prompt, question, or query for the AI Study Assistant?
  • What is the AI Study Assistant *not* designed for?
  • What are you doing in response to the high energy demands of AI?
  • Can the AI Study Assistant write an essay or an assignment for me?
  • Is the AI Study Assistant easy to use?
  • What kind of training or support for the AI Study Assistant is available for new users?
  • How can I give feedback about my interactions with the AI Study Assistant?
  • Why is the AI Study Assistant labeled “beta”?
  • When will the AI Study Assistant no longer be in “beta”?
  • What are the key features and benefits of the AI Study Assistant?
  • How does the AI Study Assistant ensure the reliability of the information provided?
  • Can the AI Study Assistant hallucinate?
  • Can the AI Study Assistant answer queries written in languages other than English?
  • Can I upload documents to the AI Study Assistant?
  • Can I access previous conversations in the AI Study Assistant?
  • Can I switch the AI Study Assistant off?
  • How does the AI Study Assistant meet accessibility standards?
  • What are the system requirements for using the AI Study Assistant?
  • Can my instructor or university see my conversations in the AI Study Assistant?
  • How does the AI Study Assistant protect my confidentiality and data privacy?
  • What security measures are in place in the AI Study Assistant to safeguard my data?
  • What data do you collect in relation to the AI Study Assistant, and who has access to it?
  • Is the AI Study Assistant compliant with relevant data protection regulations?
  • What is done with the information I type in to the AI Study Assistant? Will it be used to train the AI Study Assistant?
  • Can I opt out of the AI Study Assistant?
  • Is there an additional cost for the AI Study Assistant?
  • What kind of customer support is available for the AI Study Assistant?
  • How often is the AI Study Assistant updated with new features and information?
  • What should I do if I have a technical issue with the AI Study Assistant?
Other Topics > AI Study Assistant > What should I do if I have a technical issue with the AI Study Assistant?

What should I do if I have a technical issue with the AI Study Assistant?

The AI Study Assistant is included with all Oxford Insight courses and should work smoothly when accessed within any course.

In the event of a technical issue, please Contact Us

Last reviewed May 12, 2026

Posted in AI Study Assistant

  • ai-features-and-capabilities
  • errors
  • general-guidance
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